Lake Kivu Serena Hotel
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客人怎么说
Location on the lake beautiful gardens . Excellent food. Friendly and helpful staff during our stay.
Sally
2025年8月
Lake Kivu Serena is a classic. It is very popular among visitors and residents of Rwanda alike. The property is beautiful with a private beach, green spaces, and of course the pool. The restaurant is good, if a little overpriced. Can't beat the location. Feels very secluded, even though the public beach is right nearby. There are a couple of walkable restaurants and places to visit outside of the property as well, including the waterfront road/walkway/park area.
Gregory
2024年2月
The location by the lake makes it a perfect hotel for those who like to swim.It has a private beech. the breakfast was amazing with various options . there were plenty of space to walk outside.
Fidele
2025年5月
The rooms are big and comfortable, the bathroom is fully equipped, including the hair dryer. Everything is clean and the stuff is very helpful. The location is great. There's a beautiful view on the lake. The breakfast were amazing, with many choices even for people who can't consume any lactose. There's a soy milk option which made my day. The swimming pool is clean. I would definitely return back.
Martina
2023年3月
It has a beautiful ambience and a nice view of the lake ..the greens are lovely
Chansa
2025年8月
Excellent and caring staff - my husband injured his ankle and they found a stick for him to help him walk. Nice food - breakfast in particular was a highlight. Great facilities. Bar staff very attentive and nice.
Irmani
2023年2月
Quality does not tolerate compromises. Kivu Serena is a juwel in Gisenyi. The variety of the breakfast buffet is hardly to be competed. The garden and private acces to lake Kivu as well as the Pool are unbeatable assets
Walter
2025年8月
Great location, great friendly staff and service.
Yvan
2023年3月
Everything was very good. Spa not yet open and no pool (not that it is warm enough for a pool anyway). Rooms lovely and big but a little bit too cool (atmosphere and temperature) Bed very comfortable Beautiful flowers and birds. Excellent food. Great location. Helpful and knowledgeable team.
Amanda
2023年7月
The balcony was nice and the view of the lake was great. The buffet breakfast has a lot of options and was tasty. The dinner buffet was quite overpriced ($30/adult) but you can order a la carte meals from the menu for a reasonable price. It was nice to have direct access to the lake and a bit of sand to enjoy. I was traveling with 2 young kids and enjoyed having a playground on the property. The location is good and you can walk to some nearby restaurants.
Sara
2022年12月