Lake Kivu Serena Hotel

Lake Kivu Serena is a classic. It is very popular among visitors and residents of Rwanda alike. The property is beautiful with a private beach, green spaces, and of course the pool. The restaurant is good, if a little overpriced. Can't beat the location. Feels very secluded, even though the public beach is right nearby. There are a couple of walkable restaurants and places to visit outside of the property as well, including the waterfront road/walkway/park area.

The rooms are big and comfortable, the bathroom is fully equipped, including the hair dryer. Everything is clean and the stuff is very helpful. The location is great. There's a beautiful view on the lake. The breakfast were amazing, with many choices even for people who can't consume any lactose. There's a soy milk option which made my day. The swimming pool is clean. I would definitely return back.

Excellent and caring staff - my husband injured his ankle and they found a stick for him to help him walk. Nice food - breakfast in particular was a highlight. Great facilities. Bar staff very attentive and nice.

Great location, great friendly staff and service.

The balcony was nice and the view of the lake was great. The buffet breakfast has a lot of options and was tasty. The dinner buffet was quite overpriced ($30/adult) but you can order a la carte meals from the menu for a reasonable price. It was nice to have direct access to the lake and a bit of sand to enjoy. I was traveling with 2 young kids and enjoyed having a playground on the property. The location is good and you can walk to some nearby restaurants.